Before finishing any transaction (Deposit, Trading, Withdrawing), make sure the input Quantity and Address are correct since CoinHe will not be responsible for transactions to wrong addresses. There are two kinds of wrong-address sending you may meet:
Wrong Trans. to Invalid Address
Transaction will be reported Failed promptly and coins will not be sent.
Wrong Trans. to Valid Address
There would be times when the entered Address is not exactly the one you wished the amount to arrive, however, is a valid Address on the blockchain. In this case, money once has been successfully transferred, CoinHe will not be able to support returning – As stated above.