- Your phone number and KYC are verified successfully
- Your phone number on CoinHe must be matched with phone number used to register telegram.
To reset 2FA, please follow these steps below:
- Search @CoinHeSupportBot on Telegram → Access to 2FACoinHeSupport chat-bot → Click Start
- Please follow chat-bot instruction and provide your information to successfully reset 2FA function.
- Log-in CoinHe account as normal without 2FA.
After reset 2FA, your account will be frozen in 2 days. We will notice your account status via email.
To get more information about account statuses, please access: https://blog.coinhe.io/how-many-account-status-on-coinhe/