There are 4 account statuses on CoinHe. Please view table below to get detail information:
As you can see on table, when your account is normal, you can log in CoinHe.io to deposit, withdraw, trading and get referral commission.
Freeze is another status of account. If your account have been frozen, you can not able to withdraw.
An account can be suspended for various reasons. On suspended time, you only have permission to view your account.
Whenever your account status have been changed, we will notice for you by email. Please check and contact us on support center.